What does resolved mean in Jira?

What is the difference between closed and resolved?

Resolved means a developer fixed an issue they were assigned. Closed means that the Quality Assurance Manager or appropriate team member confirmed the fix was done correctly.

What is resolved date in Jira?

The resolved data equals to the date, when you set the Resolution field for the issue. You can not modify this field.

What is resolved issue?

This means that you have dealt with it successfully, finding what was quite possibly the only way (or at most one of a few ways) to succeed. For example: The issue has been resolved, although none of us is happy with the final outcome.

How do I delete resolution in Jira?

The value to choose is None.

  1. Go and edit the workflow which you are using for this project.
  2. Click on the Reopen transition.
  3. On the Post Functions tab, click on Add post function.
  4. Choose Update Issue Field.
  5. Select Resolution and value None.
  6. Click Add.
  7. If you edit an active workflow, remember to publish your draft afterward.
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How do I close a resolved issue in Jira?

If you want to resolve or close an issue in a Kanban board, then you should just drag and drop this issue to the required column. Each column in a Kanban board is linked to a status in the issue workflow. Just choose the right column with the Resolved or Closed status and drag and drop the required issue there.

How do I set resolution in Jira?


  1. Locate your Workflow: > Issues > Workflows.
  2. Click Edit under Actions for your workflow.
  3. Select your “Done” transition, and Click POST Functions.
  4. Click ‘Add POST Function > Select ‘Update Issue Field’
  5. Select Resolution for Issue Field and the appropriate Field Value.

What does completely resolved mean?

Resolved is defined as an agreement has been reached. An example of something resolved is when all family members have agreed who will be cooking the holiday meal.

What does it mean when a ticket has been resolved?

Back to Glossry. Every ticket with the status ‘resolved’ is called a resolved ticket. It’s the pre-final stage of the ticket lifecycle where the ticket requester’s problem has been solved, according to the agent. A resolved ticket has to be closed by the requester for the life-cycle to be complete.

How do I see resolved tickets in Jira?

if you are on cloud just click the magnifying glass and selected “advanced search for issues”. If you are on server then just go the the Search issue page and click advanced. this document has a number of references to articles that will help w/ searching.

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What is resolution time report in Jira?

Report: Resolution Time Report

Shows the length of time taken to resolve a set of issues for a project/filter. This helps you identify trends and incidents that you can investigate further.

What does resolved date mean?

The date (and time) when the event ends or returns to baseline. (

Should be resolved meaning?

To resolve a problem, argument, or difficulty means to find a solution to it. [formal] We must find a way to resolve these problems before it’s too late. [ VERB noun] They hoped the crisis could be resolved peacefully. [

What is the difference between a solution and a resolution?

The American Heritage Dictionary defines a resolution as “an explanation, as of a problem or puzzle,” while a solution can be thought of simply as the answer to a problem.

Was resolved or is resolved?

Both are interchangeable but “it is resolved” is more frequently used. Besides, “before it is resolved” is correct while “before it has been resolved” is unacceptable.